What is Drift?
Drift is a sales & support AI tool built for b2b sales teams, demand generation teams, and pipeline builders. A conversational marketing and sales platform with AI chat, lead qualification, routing, and buyer engagement. Teams commonly evaluate it for lead qualification, chat routing, pipeline conversations, and related workflows where speed, repeatability, and quality control matter. Before adopting it, compare pricing, browser access, API availability, privacy terms, export options, and how much human review is required for your use case.